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Capital One

CFPB Action Against Capital One Confirms Issues Raised During Acquisition Challenge by NCRC

Washington, DC –  The National Community Reinvestment Coalition (NCRC) today applauded the Consumer Financial Protection Bureau for their enforcement action against Capital One. The action follows NCRC’s challenge of Capital One’s acquisition of ING Direct and HSBC’s credit card unit. NCRC argued that the company should not be allowed to become Too-Big-to-Fail given its record

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NCRC Testifies on Older Americans Act before House Appropriations Committee

March 29, 2012 — NCRC President and CEO John Taylor and National Neighbors Silver Ambassador, Annette Smith, testified today before the House Appropriations Subcommittee on Labor, Health and Human Services, Education, and Related Agencies, citing issues like economic security for older adults, foreclosure prevention, and the need to restore funding to vital programs affecting America’s

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National Community Reinvestment Coalition Opposes Capital One Acquisition of HSBC’s Credit Card Unit

Over a dozen consumer and civil rights groups ask OCC for extension of comment period and public hearings Washington, DC — The National Community Reinvestment Coalition (NCRC) today announced its opposition to the Capital One acquisition of HSBC’s U.S. credit card business. Over a dozen national consumer and civil rights groups wrote to the Office

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Capital One / HSBC Credit Card Unit Acquisition

Background on Capital One Acquisition of HSBC Credit Card Unit Join the National Community Reinvestment Coalition and our members and allies across the country in requesting that the Office of the Comptroller of the Currency extend the comment period and hold hearings on the Capital One Financial Corporation’s proposal to acquire HSBC’s credit card unit.

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NCRC Testifies at Public Hearings on Capital One Deal

September 20, 2011 — NCRC President and CEO John Taylor testified today before the Federal Reserve on the Capital One acquisition of ING Direct USA, citing issues like systemic risk, public benefits, the future of community-based banking, and the effectiveness of the Dodd-Frank Wall Street Reform and Consumer Protection Act. Download the Testimony

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Capital One / ING Direct Acquisition Fact Sheets

Background on Capital One / ING Acquisition The National Community Reinvestment Coalition (NCRC) announced that it will oppose the Capital One acquisition of ING Direct USA, citing serious concerns about the impact of the deal on consumers, communities and the economy. The deal would make Capital One the fifth largest bank in the United States.

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Complaints Filed Against Capital One for Problematic Mortgage Servicing

Capital One Denied Homeowner Access to Help for Unemployed Homeowners and HAMP

Washington, DC — The National Community Reinvestment Coalition (NCRC) today announced that is has filed a complaint with the District of Columbia Government Office of Human Rights and the U.S. Department of Housing and Urban Development (HUD), alleging that Capital One has violated local and federal fair housing laws by denying an unemployed homeowner access to a program for unemployed homeowners, as well as a federal mortgage modification program.
“Where there is smoke, there is often fire. Our complaint must be fully investigated to determine if Capital One has routinely denied borrowers the best assistance available to them. Capital One’s failure to participate in mortgage modification programs is cause for serious concern. The regulators should not allow Capital One to take over ING Direct’s $41 billion mortgage portfolio without a demonstration that they are in compliance with the law, and will act to ensure customers have access to the best loan modifications,” said John Taylor, president & CEO of NCRC.

The case concerns Ms. Cembrye Ross, an attorney in the Washington, DC area, who sought help from Capital One for her mortgage when she became unemployed. Capital One did not offer Ms. Ross a sustainable modification, even though she would have qualified for help under both the DC HomeSaver Program, which helps unemployed homeowners, and the federal Home Affordable Modification Program. Capital One, which was not participating in either program, instead steered Ms. Ross to a proprietary modification that was not affordable to her. Following the filing of the complaint, NCRC was able to stay the foreclosure that Ms. Ross faced.

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