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Emotional Intelligence – The Number One Factor To Success in Diverse Setting

Having a high level of emotional intelligence doesn't just benefit you in a workplace setting – it can positively impact many aspects of your life. For example, emotional intelligence increases one's ability to make sound decisions, build and sustain collaborative relationships, deal effectively with stress, and cope with constant change. Emotional intelligence in the workplace […]

High Performing Organizations Have Level 5 Leaders

All high-performing organizations have a Level 5 leader. “Level 5” is the highest level in a hierarchy of executive capabilities that can guide an organization from good to great. A Level 5 leader directs, guides, and influences the behavior of members of the team to accomplish organizational goals. Leaders are also visionaries and motivate the […]

Trauma Informed Care For Direct Services

70% of adults have been impacted by trauma. It’s important to note that “adults” includes the clients whom you serve, as well as the team members within your organization. In response to the growing awareness of the impact of trauma on individuals’ thoughts, emotional responses, relationships and decision making it’s become the expectation, not the […]

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Good to Great: A Strategic Plan for High Performing Organizations 

Determining the strategic direction of an organization is crucial when creating the strategic road map that leads to fulfilling the overall vision and mission of the organization. Conducting both an internal and external needs assessment to develop results-based logic models will help to “tell the story behind the data,” which is critical to the strategic […]

Rebuilding Credit: What to do After Financial Hardship

Due to the financial crisis caused by the pandemic, consumers are struggling to make ends meet.  Credit can be seen as the light at the end of the dark tunnel. Housing counselors become a reliable and trusted source for both families and individuals.  They are there to assist in obtaining, explaining, and helping design a […]

RECORDED: The Cost of Conflict: The Two Factors That Influence It

Conflict is inevitable in the workplace. Often, miscommunication is the spark that agitates trivial or personal issues carried into the workplace and impacts productivity, relationships, and employee engagement. Uncertainty and stress affect people in different ways. Well-intended comments and opinions can be misinterpreted, turning everyday conversations into unproductive arguments, making misunderstandings even more likely.  However, […]

NCRC CDF Winter Launch Academy

This 9-week program guides pre-revenue and start-up entrepreneurs through the 17 foundational steps of launching a business. In addition to going through the Launch Academy eCourse, the cohort will meet with an instructor via Zoom for two hours of classroom time each week. This time will be used to brainstorm ideas, receive feedback, bring in guest experts, […]

Housing Counseling Basics

Housing counselors are considered to be the first responders and essential workers of the housing community, but for many, including those newly introduced to the housing counseling profession, there continues to be some mystery around exactly what housing counseling is. This Housing Counseling Basics course is designed to provide a broad overview of the housing […]

The Number One Reason We Fall For Scams – And Ways To Avoid Them 

Our emotions lead to every decision we make in life. Scammers have become sophisticated in how they obtain our information. Fraud has existed in various shapes and sizes for years. None of us is immune to schemes that have proven their staying power. A common tactic is to seek to exploit basic human emotions such […]

NCRC CDF Winter Growth Academy

This program guides established small business owners through the steps needed to scale their business and gain access to capital. In addition to going through the Growth Academy eCourse, the cohort will meet with the instructor via Zoom for two hours of classroom time each week. This time will be used to brainstorm ideas, receive feedback, bring in […]

NCRC CDF Launch Academy

This 9-week program guides pre-revenue and start-up entrepreneurs through the 17 foundational steps of launching a business. In addition to going through the Launch Academy eCourse, the cohort will meet with an instructor via Zoom for two hours of classroom time each week. This time will be used to brainstorm ideas, receive feedback, bring in guest experts, […]

Fast Track To Certification

Instructor: Siddeequah "Sid" Alvarado Preparing for the HUD Housing Counseling Exam can be daunting when tackling it on your own. Research shows that working together in a collaborative environment allows individuals to learn the material better than when working alone. Join other housing counselors in this virtual experience where peer discussion, exploration of the six […]

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