Recorded

Conflict is inevitable in the workplace. Often, miscommunication is the spark that agitates trivial or personal issues carried into the workplace and impacts productivity, relationships, and employee engagement. Uncertainty and stress affect people in different ways. Well-intended comments and opinions can be misinterpreted, turning everyday conversations into unproductive arguments, making misunderstandings even more likely.  However, […]

Housing counselors are considered to be the first responders and essential workers of the housing community, but for many, including those newly introduced to the housing counseling profession, there continues to be some mystery around exactly what housing counseling is. This Housing Counseling Basics course is designed to provide a broad overview of the housing […]