Tracking agency data is an important part of the Housing Counseling Program. The HUD-9902 form, also known as the Housing Counseling Activity Report, is used to collect information on the services provided by the agency and assist agencies in tracking internal program goals. In addition to serving as an internal tool for an agency, the […]
Our society is amid two pandemics. We have been experiencing a health pandemic that we are trying to slowly recover from, as well as a racial pandemic, which has plagued our nation since its inception. Institutional racism has and continues to provide economic advantages to White people while preventing wealth creation for the Black, Indigenous, […]
It is not uncommon for new counselors to possess the subject-matter knowledge on topics covered in a housing counseling session, but how do you convey that information to consumers in a one-on-one housing counseling session with confidence? Many new counselors report not being as confident as they would like to be when facilitating a one-on-one […]
Having a high level of emotional intelligence doesn't just benefit you in a workplace setting – it can positively impact many aspects of your life. For example, emotional intelligence increases one's ability to make sound decisions, build and sustain collaborative relationships, deal effectively with stress, and cope with constant change. Emotional intelligence in the workplace […]
All high-performing organizations have a Level 5 leader. “Level 5” is the highest level in a hierarchy of executive capabilities that can guide an organization from good to great. A Level 5 leader directs, guides, and influences the behavior of members of the team to accomplish organizational goals. Leaders are also visionaries and motivate the […]
70% of adults have been impacted by trauma. It’s important to note that “adults” includes the clients whom you serve, as well as the team members within your organization. In response to the growing awareness of the impact of trauma on individuals’ thoughts, emotional responses, relationships and decision making it’s become the expectation, not the […]
