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Good to Great: A Strategic Plan for High Performing Organizations

Join NCRC's National Training Academy on May 23-25, 2022, 10 am- 2:30 pm ET for a virtual training on how to create an actionable plan forward that will lead your organization from Good to Great.  Determining the strategic direction of an organization is crucial when creating the strategic roadmap that leads to fulfilling the overall […]

Fast Track to Certification

Preparing for the HUD Housing Counseling Exam can be daunting when tackling it on your own. Research shows that working together in a collaborative environment allows individuals to learn the material better than when working alone. Join other housing counselors in this virtual experience where peer discussion, exploration of the six core topics on the […]

The Cost of Conflict: The Two Factors That Influence It

Join NCRC’s National Training Academy on June 16, 2022, 2 - 3:30 pm ET for a virtual training on The Cost of Conflict: The Two Factors That Influence It. Conflict is inevitable in the workplace. Often, miscommunication is the spark that agitates trivial or personal issues carried into the workplace and impacts productivity, relationships, and […]

Trauma Informed Care for Direct Services

Join NCRC’s National Training Academy on June 21-22, 2022, 10 am- 3:30 pm ET for a virtual training on Trauma Informed Care for Direct Services. 70% of adults have been impacted by trauma.  It’s important to note that “adults” includes the clients whom you serve, as well as the team members within your organization.  In […]

BIPOC Mental Health Awareness Part I

Join NCRC's National Training Academy for a Live Webinar: BIPOC Mental Health Awareness Part I on July 6, 2 - 3:30 pm ET. July is National Minority Mental Health Awareness Month. This time serves as an opportunity to spotlight mental health issues specific to marginalized communities in the United States. A key factor impacting mental […]

BIPOC Mental Health Awareness Part II

Join NCRC's National Training Academy for a Live Webinar: BIPOC Mental Health Awareness Part II on July 13, 2 - 3:30 pm ET. Recently a renewed focus has been given to the importance of becoming trauma-informed. Specifically, organizations and direct care staff are becoming aware that the impact of trauma is far-reaching and can impact […]

Navigating Eviction

Join NCRC's National Training Academy for a Live Virtual Webinar: Navigating Eviction, from July 27-29, 10 am - 3:30 pm ET. As a nation, we find ourselves facing the historic threat of mass residential evictions alongside a national health crisis. Although the ban on evictions has provided temporary relief to millions of Americans, recent data […]

Relationship Strategies to Retain Donors

Many nonprofit leaders focus much of their fundraising and philanthropic efforts on attracting new donors. While this is needed, there is a huge opportunity to cultivate relationships with existing donors and ask for a donation increase. Join NCRC in this informative live webinar that will provide the necessary tips, tools and techniques to help educate […]

Student Loans: Challenges and Changes

Every housing counselor knows at least one customer who has been impacted by student loans. The consumers we serve are either struggling to make unaffordable payments, or that student loan debt is canceled after years of attempting to have them forgiven (and being told ‘no’). Recent government activity includes measures that help discharge loans for […]

Becoming a HUD-Approved Housing Counseling Agency

There are many things to take into consideration when aiming to become a HUD-Approved Housing Counseling agency. Organizations may apply as a Local Housing Counseling Agency, Intermediary, Multi-state organization, or as a state housing finance agency. How does an agency determine which entity best describes them? What services should a housing counseling agency provide to […]

Managing a Successful Housing Counseling Program: A Guide For New Managers

Are you new to managing a housing counseling program? New managers recognize that providing oversight to a successful Housing Counseling Program requires knowledge of HUD’s regulations and guidelines and comes with challenges. There are many aspects to overseeing an effective program, and it’s important to first set a solid foundation. Join NCRC in this webinar […]

Managing the HUD-9902 Form

Tracking agency data is an important part of the Housing Counseling Program. The HUD-9902 form, also known as the Housing Counseling Activity Report, is used to collect information on the services provided by the agency and assist agencies in tracking internal program goals. In addition to serving as an internal tool for an agency, the […]

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