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The Cost of Conflict: The Two Factors That Influence It

Join NCRC’s National Training Academy on June 16, 2022, 2 - 3:30 pm ET for a virtual training on The Cost of Conflict: The Two Factors That Influence It. Conflict is inevitable in the workplace. Often, miscommunication is the spark that agitates trivial or personal issues carried into the workplace and impacts productivity, relationships, and […]

Trauma Informed Care for Direct Services

Join NCRC’s National Training Academy on June 21-22, 2022, 10 am- 3:30 pm ET for a virtual training on Trauma Informed Care for Direct Services. 70% of adults have been impacted by trauma.  It’s important to note that “adults” includes the clients whom you serve, as well as the team members within your organization.  In […]

BIPOC Mental Health Awareness Part I

Join NCRC's National Training Academy for a Live Webinar: BIPOC Mental Health Awareness Part I on July 6, 2 - 3:30 pm ET. July is National Minority Mental Health Awareness Month. This time serves as an opportunity to spotlight mental health issues specific to marginalized communities in the United States. A key factor impacting mental […]

BIPOC Mental Health Awareness Part II

Join NCRC's National Training Academy for a Live Webinar: BIPOC Mental Health Awareness Part II on July 13, 2 - 3:30 pm ET. Recently a renewed focus has been given to the importance of becoming trauma-informed. Specifically, organizations and direct care staff are becoming aware that the impact of trauma is far-reaching and can impact […]

Navigating Eviction

Join NCRC's National Training Academy for a Live Virtual Webinar: Navigating Eviction, from July 27-29, 10 am - 3:30 pm ET. As a nation, we find ourselves facing the historic threat of mass residential evictions alongside a national health crisis. Although the ban on evictions has provided temporary relief to millions of Americans, recent data […]

Relationship Strategies to Retain Donors

Many nonprofit leaders focus much of their fundraising and philanthropic efforts on attracting new donors. While this is needed, there is a huge opportunity to cultivate relationships with existing donors and ask for a donation increase. Join NCRC in this informative live webinar that will provide the necessary tips, tools and techniques to help educate […]

Student Loans: Challenges and Changes

Every housing counselor knows at least one customer who has been impacted by student loans. The consumers we serve are either struggling to make unaffordable payments, or that student loan debt is canceled after years of attempting to have them forgiven (and being told ‘no’). Recent government activity includes measures that help discharge loans for […]

Becoming a HUD-Approved Housing Counseling Agency

There are many things to take into consideration when aiming to become a HUD-Approved Housing Counseling agency. Organizations may apply as a Local Housing Counseling Agency, Intermediary, Multi-state organization, or as a state housing finance agency. How does an agency determine which entity best describes them? What services should a housing counseling agency provide to […]

Managing a Successful Housing Counseling Program: A Guide For New Managers

Are you new to managing a housing counseling program? New managers recognize that providing oversight to a successful Housing Counseling Program requires knowledge of HUD’s regulations and guidelines and comes with challenges. There are many aspects to overseeing an effective program, and it’s important to first set a solid foundation. Join NCRC in this webinar […]

Managing the HUD-9902 Form

Tracking agency data is an important part of the Housing Counseling Program. The HUD-9902 form, also known as the Housing Counseling Activity Report, is used to collect information on the services provided by the agency and assist agencies in tracking internal program goals. In addition to serving as an internal tool for an agency, the […]

Racial Equity Basics: An Actionable Plan Forward

Our society is amid two pandemics. We have been experiencing a health pandemic that we are trying to slowly recover from, as well as a racial pandemic, which has plagued our nation since its inception.  Institutional racism has and continues to provide economic advantages to White people while preventing wealth creation for the Black, Indigenous, […]

Nuts & Bolts Of One-On-One Counseling

It is not uncommon for new counselors to possess the subject-matter knowledge on topics covered in a housing counseling session, but how do you convey that information to consumers in a one-on-one housing counseling session with confidence? Many new counselors report not being as confident as they would like to be when facilitating a one-on-one […]

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