Housing Counseling Basics

Housing counselors are considered to be the first responders and essential workers of the housing community, but for many, including those newly introduced to the housing counseling profession, there continues to be some mystery around exactly what housing counseling is. This Housing Counseling Basics course is designed to provide a broad overview of the housing counseling program.

The course will provide participants with historical context, foundational elements, and the framework of the housing counseling program from HUD’s perspective. Topics to be discussed throughout the course include HUD’s purpose and definition of housing counseling; basic principles of housing counseling; responsibilities of Housing Counselors and the key elements of a successful Housing Counselor. The predominant theme of the course is to explain the fundamentals of the program during its inception, all while highlighting the relevance of the program for today’s consumers. 

The course will cover:

1. How does HUD define housing counseling?
2. What is the goal of the housing counseling program?
3. Expectations of housing counselors
4. Why is housing counseling important?