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The Atlantic: Wayfair should have seen this coming

The Atlantic, June 26, 2019: Wayfair should have seen this coming

Last week, as Americans reacted to news reports that children being held at the border were being denied food, water, and hygiene supplies, employees at a normally under-the-radar, Boston-based e-commerce company were having their own reckoning. According to someone familiar with the situation, during a “cursory review” of transactions on Wednesday, a worker at the home-goods retailer Wayfair noticed that the company had made a $200,000 sale of bedroom furniture to the government contractor BCFS. As it turned out, the furniture was to be used in a new detention center in Texas, where at least 1,600 migrant teenagers and children will reportedly be detained.

Workers began discussing the sale in person and on the company Slack, and by Friday had drafted a petition to management asking that Wayfair “cease all current and future business with BCFS” and “establish a code of ethics” for sales. Some 500 employees signed it that afternoon.

Yesterday, the company’s co-founder and chief technology officer, Steve Conine, convened a staff meeting that one employee described as both “packed” and “cringeworthy.” During the meeting, of which The Atlantic obtained audio recordings, Conine declared that he was “very much against these detention centers,” but also emphasized the company’s “duty not to be a discriminatory business.” He ultimately rejected workers’ demands. As a result, employees declared their intention to walk off the job this afternoon.

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