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This webinar will focus on gaining a greater understanding of what mental health disorders are and what effect they have on overall well-being. It will also discuss the impact of COVID-19 on people with mental health challenges. Housing Counselors will learn how to enhance existing observational and reflective listening skills to enable them to confidently have conversations around the topic of mental health and COVID-19.  You will gain a greater awareness of the appropriate interventions when working with clients with potential mental health challenges.  The webinar will review self-care strategies to prevent Housing Counselors’ overwhelm, burn out, and fatigue.