Culturally Sensitive Counseling Practices for Serving Veterans, Seniors, and Immigrant Families

Cost: Members free / Non-members $50 

Every client brings a unique story, and for many veterans, seniors, and immigrant families, that story includes real challenges in finding and keeping safe, stable housing. This 90-minute webinar helps housing counselors better understand and address the complex needs of these often-underserved communities. Participants will explore how trauma, cultural barriers, aging, and systemic inequities can affect a client’s housing journey and what counselors can do to help. Through real-world case studies, interactive discussions, and practical tools, this course focuses on building trust, setting clear professional boundaries, and providing culturally responsive, ethically grounded counseling. Whether you’re new to housing counseling or a seasoned professional, you’ll leave with strategies you can use right away, rooted in HUD’s core competencies like Fair Housing, interviewing skills, professional conduct, and sustainable post-purchase support. It’s about meeting clients where they are and walking with them toward lasting housing stability.