The COVID-19 pandemic has highlighted the increasing importance of technology as a means of social connection, personal empowerment, commerce, and financial management. For older generations in particular who are considered an at risk population for COVID-19, the need to shift their financial management systems online is critical.

During this webinar we will discuss highlights from the Financial Health Network’s Fintech Over 50 report. Based on in-depth research with over 90 low- to moderate-income older adults,we will uncover barriers to fintech adoption and some key opportunities to better design fintech products and services to support this population during the pandemic and beyond.

We’ll also be joined by the Consumer Financial Protection Bureau’s Office for Older Americans to discuss scams related to coronavirus that are affecting many consumers during the pandemic, such as healthcare scams, fake charity scams, errand helper scams, and government imposter scams. We will offer tips to protect against fraud and scams while using mobile banking and other financial technologies.

Speakers:

Hannah Gdalman, Associate, Program Team, Financial Health Network

Karen Kali, Senior Program Manager, NCRC

Kate Kramer, Policy Analyst, Office for Older Americans, Consumer Financial Protection Bureau (CFPB)