Wall Street Journal, February 5, 2021, Venmo’s Debt-Collection Practices Probed by CFPB
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The payment app’s tactics—including threatening to send debt collectors after customers who are scam victims—have previously come under scrutiny.
The Consumer Financial Protection Bureau is probing the way that Venmo, the digital money-transfer service operated by PayPal Holdings Inc., treats customers who the company says owe it money for transactions that went awry.
