WBUR: Banks saw opportunity during COVID, permanently shuttering 230 branches in Mass.

WBUR, September 21, 2022, Banks saw opportunity during COVID, permanently shuttering 230 branches in Mass.

Banks often close branches to save on expenses, but that’s not a service to their customers, said Jesse Van Tol, chief executive of the National Community Reinvestment Coalition, a nonprofit based in Washington, D.C.