NCRC urges emergency support for mortgage servicers

The Honorable Steven Mnuchin Secretary
U.S. Department of the Treasury
1500 Pennsylvania Avenue NW
Washington, D.C. 20220

The Honorable Jerome H. Powell Chairman
Board of Governors of the Federal Reserve System
20th Street NW & Constitution Avenue NW
Washington, D.C. 20551

The Honorable Jelena McWilliams Chairman
Federal Deposit Insurance Corporation
550 17th Street NW
Washington, D.C. 20429

The Honorable Rodney Hood Chairman
National Credit Union Administration
1772 Duke Street #4206
Alexandra, VA 22314

The Honorable Joseph M. Otting Comptroller of the Currency
Office of the Comptroller of the Currency
400 7th Street SW
Washington, D.C. 20219

The Honorable Kathleen L. Kraninger Director
Consumer Financial Protection Bureau
1700 G Street NW
 Washington, D.C. 20552

The Honorable Walter J. Clayton III Chairman
U.S. Securities and Exchange Commission
100 F Street NE
Washington, D.C. 20549

The Honorable Mark Calabria Director
Federal Housing Finance Agency
400 7th Street SW
Washington, DC 20024

The Honorable Heath P. Tarbert Chairman
Commodity Futures Trading Commission
1155 21st Street NW
Washington, D.C. 20581

The Honorable Benjamin S. Carson Secretary
U.S. Department of Housing and Urban Development
451 7th Street SW
Washington, D.C. 20410

April 16, 2020

Dear Sirs and Madames:

Thank you for your ongoing work to help stabilize the U.S. economy and provide assistance to businesses and workers during the unprecedented national health emergency caused by the onset of the novel coronavirus (COVID-19).

The undersigned consumer advocate, civil rights and other organizations and individuals urge the Treasury Department and the Federal Reserve to develop and deploy one or more liquidity facilities through which mortgage servicers covering forborne consumer payments can obtain funding to cover potential shortfalls of advances to bondholders and other parties who are

compensated from borrower payments during the declared emergency. Such liquidity assistance must be tied to borrower protections, as outlined below.

The CARES Act provided temporary forbearance of mortgage payments for consumers experiencing hardships created by the pandemic. While we believe there is more work to be done to stabilize borrowers, this limited and temporary access to forbearance should provide much needed breathing room for consumers who have lost jobs and income through no fault of their own as the country battles COVID-19.

Widespread forbearance to consumers, however, creates a significant risk that mortgage servicers will face liquidity problems in the short run, which could lead to disruption for borrowers and the entire mortgage market. The Urban Institute estimates that the cost of forbearance on owner-occupied mortgages could range from $33 billion to $66 billion over six months. Without access to liquidity to help cover the contractually obligated advance payments associated with this National Emergency, the lending industry will not be able to consistently advance these payments at the extraordinary rate projected, undermining the existing relief efforts and requiring yet more government intervention.

A failure to act to provide liquidity access to servicers in the conventional and government insured markets will expose consumers, lenders of all types and independent mortgage servicers to unnecessary and unacceptable risks. If investors conclude that payments on MBS are in jeopardy because of liquidity shortfalls, the entire housing financing system could face a liquidity crisis that would threaten a very large part of the economy.

Low-wealth households, borrowers of color, and veterans are particularly at risk, as their loans are disproportionately guaranteed by Ginnie Mae. Consequently, ensuring that Ginnie Mae’s servicers maintain liquidity while offering CARES Act forbearances has critical fair credit and equal opportunity implications. Ginnie Mae’s commitment to implement fully a Pass Through Assistance Program to advance funds on principal and interest and create a servicing advance facility is helpful. But more work is still needed to meet the funding needs occasioned by escrow advances for taxes, insurance, and association fees, as well as the strain caused by advances on non-Ginnie Mae loans.

In order to serve as a force for long-term market stability, any facility must require servicers accessing its liquidity to adhere to the following requirements:

  1. Services must use liquidity payments for borrower assistance by covering the funds not collected from borrowers that must be passed through to third parties. The payments should not be used for other purposes such as paying dividends or bonuses to executives. Fees, penalties, or interest beyond the amounts scheduled or calculated as if the borrower made all contractual payments on time and in full may not accrue during the period of forbearance.
  2. Servicers must agree to offer uniform forbearance terms to all borrowers in their book, regardless of the investor to whom the payments are owed. The terms may not offer less relief than required of servicers under Section 4022 of the CARES Act. The Urban
  3. Institute estimates that Section 4022 covers only about 70 percent of outstanding mortgages. Servicers who seek relief through a liquidity facility must be required to apply the same terms to the remaining 30 percent of the market that they service on portfolio or for private investors, to the extent permissible under applicable pooling and servicing agreements.
  4. Servicers must be required to offer a path to sustainable reinstatement at the conclusion of the forbearance period for borrowers willing and able to pay, so that no borrower is left worse off because of the forbearance. At a minimum, servicers must notify borrowers of and evaluate borrowers for all available loss mitigation options before the end of the forbearance period and before initiating a foreclosure and options should be offered that correspond to a borrower’s ability to repay.
  5. Servicers must agree to adopt, implement and monitor policies and practices to assure strict compliance with the Equal Credit Opportunity Act, Fair Housing Act, and all federal protections for consumers in protected classes. Assistance must be available to all consumers on the same terms regardless of race, ethnicity or other characteristics and must support borrowers in all communities and housing markets. Servicers will need to maximize in-language assistance.
  6. Servicers must agree to collect and report to the provider of the liquidity facility robust data on loss mitigation and foreclosures during and immediately after the national emergency. This data collection must include race, gender, ethnicity, census tract, age, disability status and other pertinent demographic information. The provider of the liquidity facility must publicly release aggregate data, on a quarterly basis, with appropriate safeguards to protect borrower privacy, including servicer-specific performance information.


Asian American Real Estate Association Americans for Financial Reform Education Fund Center for Community Progress

Center for Responsible Lending Center for NYC Neighborhoods

Community Legal Services of Philadelphia Consumer Action

Consumer Federation of America Consumer Reports

Empire Justice Center Grounded Solutions Network

Mountain Lake Consulting, Hon. David H. Stevens, CEO Mountain State Justice


National Association of Hispanic Real Estate Professionals National Association of Real Estate Brokers

National CAPACD

National Consumer Law Center (on behalf of its low-income clients) National Community Reinvestment Coalition (NCRC)

National Community Stabilization Trust National Fair Housing Alliance

National Housing Law Project National Housing Resource Center New Jersey Citizen Action Northwest Side Housing Center Prosperity Now

Terner Center for Housing Innovation, UC Berkeley The Leadership Conference on Civil and Human Rights UnidosUS

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Redlining and Neighborhood Health

Before the pandemic devastated minority communities, banks and government officials starved them of capital.

Lower-income and minority neighborhoods that were intentionally cut off from lending and investment decades ago today suffer not only from reduced wealth and greater poverty, but from lower life expectancy and higher prevalence of chronic diseases that are risk factors for poor outcomes from COVID-19, a new study shows.

The new study, from the National Community Reinvestment Coalition (NCRC) with researchers from the University of Wisconsin–Milwaukee Joseph J. Zilber School of Public Health and the University of Richmond’s Digital Scholarship Lab, compared 1930’s maps of government-sanctioned lending discrimination zones with current census and public health data.

Table of Content

  • Executive Summary
  • Introduction
  • Redlining, the HOLC Maps and Segregation
  • Segregation, Public Health and COVID-19
  • Methods
  • Results
  • Discussion
  • Conclusion and Policy Recommendations
  • Citations
  • Appendix

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