Building Cultural Competencies In Financial Services: When Diversity Training Isn’t Enough
The country is undergoing a demographic shift that the financial services industry has yet to catch. Prospective clients for financial services products are increasingly young and people of color and yet, the institutions who serve them largely skew older, male and White. This session explores why siloed D&I initiatives fall short and how an organization can build the cultural competencies needed to serve burgeoning communities of color.